Return & Refund Policy

Please review our Return and Refund Policy posted on this Web Site prior to making any purchases.

If product is damaged in any way, the customer is responsible for payment of the full invoice.

Return shipping documents and cost is the responsibility of the Customer.

• • The Returned product package must be unopened, no damage to product and in 100% resell-able condition;
  • The exterior of the Return product package must be free from damage of any kind;
  • The product must be received within 7 days of the original ship date, and must be returned in original shipping box, showing original ship date to you.

Non-returnable, non-refundable products

The following product or consumable products, ‘Made to Order’ products, ‘Made to Specification’ products are non-returnable:

• • Any Product built to a Customer Specification is non-returnable, non-refundable.
  • Any product that has been opened and or used, as determined by Best Go Bag is non-returnable, non-refundable.